La Hacienda Hotel, at Xcaret - Playa del Carmen
Wake where parrots trade dawn chatter above a palm-shadowed villa, swim the jade ribbon of a cenote before sunrise, then drift through Xcaret’s underground rivers by noon. Trade cobblestones for clouds on direct lifts from Guadalajara’s agave plains to Los Cabos’ moonlit surf. Sleep inside a renovated hacienda draped in bougainvillea or an eco-lodge scented with Chiapas rain. At dusk, follow fireflies past Tulum’s cliff-edge temples and taste cacao in Oaxaca’s lantern-lit markets. Visit Mexico!
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La Hacienda Hotel, at Xcaret
Playa del Carmen Avenida camino viejo a xcaret, localidad caleta chac malal fraccion 1, lote 13
No. of rooms
8
WiFi
Pool
Spa/wellness
Parking
facilities
Rooms for singles
We speak
ES
9.6/10
No. of rooms
8
WiFi
Pool
Spa/wellness
Parking
facilities
Rooms for singles
We speak
ES
9.6/10
Located in Playa del Carmen, 7.6 km from ADO International Bus Station, La Hacienda Hotel, at Xcaret provides accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. The property is situated 8.1 km from Playa del Carmen Maritime Terminal, 10 km from Church of Guadalupe and 43 km from Xel Ha. The hotel also features free WiFi as well as a paid airport shuttle service.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Selected rooms are fitted with a kitchen with a microwave.
Cenote Dos Ojos is 48 km from La Hacienda Hotel, at Xcaret, while Kantenah Bay is 28 km away. Cozumel International Airport is 27 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Queen Room with Garden View. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as garden views. The unit has 1 bed. ;
King Room with Garden View. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as garden views. The unit offers 1 bed. ;
Twin Room with Garden View. Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as garden views. The unit offers 2 beds. ;
Deluxe Double Studio. The studios kitchen, which features kitchenware and a microwave, is available for cooking and storing food. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed. ;
Deluxe King Suite. Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as garden views. The unit has 1 bed.
Concierge service
Private parking
Free parking
Fire extinguishers
Sun loungers or beach chairs
Shuttle service
Parking on site
Process in place to check health of guests
Safety deposit box
Non-smoking rooms
Daily housekeeping
Property is cleaned by professional cleaning companies
Airport pick upadditional charge
Physical distancing rules followed
Luggage storage
Laundryadditional charge
Outdoor furniture
Sun umbrellas
Dry cleaningadditional charge
Cashless payment available
Key access
Guest accommodation sealed after cleaning
Linens, towels and laundry washed in accordance with local authority guidelines
Terrace
Airport shuttle
Outdoor pool (all year)
Internet services
Guest accommodation is disinfected between stays
Family rooms
Parking
Private check-in/check-out
Accessible parking
Outdoor pool
Garden
WiFi available in all areas
Staff follow all safety protocols as directed by local authorities
Use of cleaning chemicals that are effective against Coronavirus
Swimming pool
Access to health care professionals
First aid kit available
Board games/puzzles
Air conditioning
Airport drop offadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Contactless check-in/check-out
Wheelchair accessible
Pool with view
Facilities for disabled guests
Massageadditional charge
Sun terrace
Full body massage
CCTV outside property
Tour desk
Guests have the option to cancel any cleaning services for their accommodation during their stay
CCTV in common areas
Toilet with grab rails
Hand sanitizer in guest accommodation and key areas
Street parking
Designated smoking area
Airport shuttle (additional charge)
Free WiFi
WiFi
Golf course (within 3 km)additional charge
Shallow end
Ironing serviceadditional charge
Shuttle service (additional charge)
Express check-in/check-out
