Heaven Hotel - Playa del Carmen
Wake where parrots trade dawn chatter above a palm-shadowed villa, swim the jade ribbon of a cenote before sunrise, then drift through Xcaret’s underground rivers by noon. Trade cobblestones for clouds on direct lifts from Guadalajara’s agave plains to Los Cabos’ moonlit surf. Sleep inside a renovated hacienda draped in bougainvillea or an eco-lodge scented with Chiapas rain. At dusk, follow fireflies past Tulum’s cliff-edge temples and taste cacao in Oaxaca’s lantern-lit markets. Visit Mexico!
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Heaven Hotel
Playa del Carmen Av. Xcalacoco Manzana 022 Lote 55-1 Predio los Matorrales
No. of rooms
20
WiFi
Pool
Parking
We speak
9.1/10
No. of rooms
20
WiFi
Pool
Parking
We speak
9.1/10
Located just 1.8 km from Playa del Carmen Beach, Heaven Hotel features accommodation in Playa del Carmen with access to an outdoor swimming pool, a garden, as well as a 24-hour front desk. There is a private entrance at the aparthotel for the convenience of those who stay. The aparthotel provides rooms with air conditioning, free private parking and free WiFi.
The aparthotel provides guests with a terrace, pool views, a seating area, satellite flat-screen TV, a fully equipped kitchen with a microwave and a fridge, and a private bathroom with bath and a hair dryer. Units include a balcony featuring outdoor furniture. At the aparthotel,units have bed linen and towels.
Kids pool is also available for guests at the aparthotel.
ADO International Bus Station is 8.3 km from Heaven Hotel, while Playa del Carmen Maritime Terminal is 9 km away. Cozumel International Airport is 41 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
This property will not accommodate hen, stag or similar parties.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Two-Bedroom Apartment. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The spacious apartment provides a washing machine, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as pool views. The unit offers 3 beds. ;
Two-Bedroom Apartment. Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The kitchen is fitted with a refrigerator, kitchenware and a microwave. The spacious apartment offers a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as pool views. The unit offers 2 beds.
License number: IHE161107AW3
All plates, cutlery, glasses and other tableware have been sanitized
Smoke alarms
Family rooms
Fire extinguishers
Non-smoking rooms
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Parking on site
Air conditioning
Parking
Safety deposit box
Lift
24-hour security
Cashless payment available
Terrace
First aid kit available
Kids' pool
Face masks for guests available
Key card access
CCTV outside property
Outdoor pool
Swimming pool
Shared stationery such as printed menus, magazines, pens, and paper removed
Staff follow all safety protocols as directed by local authorities
Use of cleaning chemicals that are effective against Coronavirus
Private parking
Non-smoking throughout
Shallow end
Guests have the option to cancel any cleaning services for their accommodation during their stay
Trouser press
Physical distancing rules followed
Guest accommodation sealed after cleaning
Picnic area
WiFi
Parking garage
Access to health care professionals
Daily housekeeping
Free WiFi
Outdoor furniture
Concierge service
Free parking
Process in place to check health of guests
24-hour front desk
Physical distancing in dining areas
CCTV in common areas
Garden
Outdoor pool (all year)
Security alarm
Hand sanitizer in guest accommodation and key areas
Delivered food is securely covered
Sun terrace
Internet services
Laundryadditional charge
Accessible parking
Invoice provided
Food can be delivered to guest accommodation
