Grand Velas Riviera Maya -Inclusive - Playa del Carmen
Wake where parrots trade dawn chatter above a palm-shadowed villa, swim the jade ribbon of a cenote before sunrise, then drift through Xcaret’s underground rivers by noon. Trade cobblestones for clouds on direct lifts from Guadalajara’s agave plains to Los Cabos’ moonlit surf. Sleep inside a renovated hacienda draped in bougainvillea or an eco-lodge scented with Chiapas rain. At dusk, follow fireflies past Tulum’s cliff-edge temples and taste cacao in Oaxaca’s lantern-lit markets. Visit Mexico!
Grand Velas Riviera Maya -Inclusive
Playa del Carmen Carretera Cancun Tulum Km 62
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.1/10
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.1/10
Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle.
Discover the flavors our chefsin each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.
The hotel day starts from hour 15:00 and ends at 12:00.
Restaurants:
PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.
BISTRO International cuisine for ages 16 and over.
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal.restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 1 km from the beach.
There is an additional nightly charge to guarantee connecting rooms.
Payment has to be made directly at the property upon arrival.
Connecting rooms are subject to availability.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Nature View Suite Zen Experience. Set in the Zen Grand area, this luxurious suite overlooks the hotels attractive gardens. It has a terrace and either 2 queen-sized beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Nature View Suite with Private Pool Zen Experience. Set in the Zen Grand area, this suite features a private pool and a terrace offering garden views. It has either 2 queen-size beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Zen Grand Two Bedroom Family Suite Nature View. This suite features a terrace offering garden views and Baby Concierge service. The suite offers: - Welcome bottle of Mezcal in suite - 50USD Spa Credit per adult per night - 100 USD Romantic experiences per stay - Amenities for children on request and according to age - Connecting family rooms guaranteed ;
Ambassador Pool Suite Ocean View. Featuring ocean views from a private terrace with plunge pool. Jacuzzi is provided as well. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Grand Class Suite Ocean Front. This suite has air conditioning. 1,377-sq. ft. 127 m suites. You’ll enjoy absolute privacy and amazement at the beauty of the Riviera Maya from your terrace and private plunge pool overlooking the Mexican Caribbean. At the end of your day, rest in the softness of your comforters and goose down pillows Children are allowed in this room. ;
Ambassador Suite Ocean View. Featuring a terrace with the Caribbean Sea. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Ambassador Two Bedroom Family Suite Ocean View. The spacious family room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.
Board games/puzzles
Thermometers for guests provided by property
Pedicure
Physical distancing in dining areas
Karaoke
Pool with view
Kids' outdoor play equipment
Terrace
Parking on site
Saunaadditional charge
Laundryadditional charge
Outdoor furniture
Soundproof rooms
Hand sanitizer in guest accommodation and key areas
Kid meals
Spa facilities
Beach
Golf course (within 3 km)additional charge
Coffee house on site
Kids' pool
Breakfast takeaway containers
Cycling
Snack bar
Baby safety gates
Beauty Services
Sun loungers or beach chairs
Cashless payment available
Fax/photocopyingadditional charge
Family rooms
Bike tours
24-hour front desk
Security alarm
Chapel/shrine
Airport drop offadditional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Private beach area
Toilet with grab rails
Outdoor pool
Infinity pool
Mini golf
Shuttle service (additional charge)
Personal trainer
Massageadditional charge
Process in place to check health of guests
Aerobics
Currency exchange
Car hire
Themed dinner nights
Luggage storage
Kid-friendly buffet
Wheelchair accessible
Tour desk
Billiards
Guest accommodation is disinfected between stays
Outdoor pool (all year)
Children's playground
Cooking classadditional charge
Business centreadditional charge
Yoga classes
Wine/champagne
Physical distancing rules followed
Bar
Fitness centre
Spa and wellness centreadditional charge
Public Bath
Hair cut
Face masks for guests available
Ironing service
Room service
Games room
Allergy-free room
Dry cleaningadditional charge
Indoor play area
Picnic area
Sun umbrellas
Strollers
Entertainment staff
Grocery deliveries
Table tennis
Sun terrace
Live music/performance
Body wrap
Food can be delivered to guest accommodation
Airport pick upadditional charge
Lift
Facilities for disabled guests
Fitness/spa locker rooms
Property is cleaned by professional cleaning companies
Breakfast in the room
Key card access
Free WiFi
Walking tours
Air conditioning
Linens, towels and laundry washed in accordance with local authority guidelines
Nightclub/DJ
Water sport facilities on site
Contactless check-in/check-out
Fire extinguishers
CCTV in common areas
ATM/cash machine on site
Fruits
Pool bar
Swimming pool
Kids' club
Facial treatments
Access to health care professionals
Free parking
Mobile app for room service
Internet services
Smoke alarms
Tour or class about local culture
Guest accommodation sealed after cleaning
Fitness classes
Steam room
Valet parking
Barber/beauty shop
Spa/wellness packages
Movie nightsadditional charge
Shuttle service
Live sport events (broadcast)
Meeting/banquet facilitiesadditional charge
Non-smoking rooms
Staff follow all safety protocols as directed by local authorities
Special diet menus (on request)
24-hour security
Babysitting/child servicesadditional charge
Concierge service
Key access
Massage chair
Fitness
Manicure
Safety deposit box
Restaurant
Body treatments
Spa lounge/relaxation area
Hiking
Invoice provided
Trouser pressadditional charge
Use of cleaning chemicals that are effective against Coronavirus
All plates, cutlery, glasses and other tableware have been sanitized
Airport shuttle (additional charge)
WiFi
Evening entertainment
Daily housekeeping
Parking
First aid kit available
Beachfront
Airport shuttle
Garden
Shared stationery such as printed menus, magazines, pens, and paper removed
Delivered food is securely covered
