Na Balam Hotel - Isla Mujeres
Wake where parrots trade dawn chatter above a palm-shadowed villa, swim the jade ribbon of a cenote before sunrise, then drift through Xcaret’s underground rivers by noon. Trade cobblestones for clouds on direct lifts from Guadalajara’s agave plains to Los Cabos’ moonlit surf. Sleep inside a renovated hacienda draped in bougainvillea or an eco-lodge scented with Chiapas rain. At dusk, follow fireflies past Tulum’s cliff-edge temples and taste cacao in Oaxaca’s lantern-lit markets. Visit Mexico!
Na Balam Hotel
Isla Mujeres Calle Zazil Ha No. 118 Playa Norte
No. of rooms
16
WiFi
Pool
Parking
Meals
We speak
ES
8.2/10
No. of rooms
16
WiFi
Pool
Parking
Meals
We speak
ES
8.2/10
Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean.
Na Balam, Mayan for The House of the Jaguar features an outdoor pool and shady palm trees with hammocks. Guests can attend of the hotels yoga classes, then relax with a massage.
Oceanvs Beach Club & Restaurant at Na Balam serves Mayan and vegetarian cuisine. Visitors can also enjoy a drink with a Mexican snack while watching the sunset at the beachfront Palapa Bar.
The hotel day starts from hour 15:00 and ends at 12:00.
Upon check-in photo identification and credit card are required.special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Standard Poolside with Two Double Beds. This room is furnished with 2 double beds. It has pool views and garden views. ;
Poolside Suite. Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terraceyou can relax. The air-conditioned suite offers a flat-screen TV, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit offers 3 beds. ;
Two-Bedroom Suite. This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suites kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV, a private entrance, a seating area, a wardrobe as well as ancourtyard view. The unit offers 2 beds. ;
Master Suite with Pool View. Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
License number: 003-007-001607/2025
Family rooms
Restaurant
Shared stationery such as printed menus, magazines, pens, and paper removed
Non-smoking rooms
Process in place to check health of guests
Physical distancing rules followed
Hand sanitizer in guest accommodation and key areas
Outdoor furniture
Key access
Divingoffsiteadditional charge
Accessible parking
Face masks for guests available
Fruitsadditional charge
Airport shuttle
Security alarm
Street parking
Swimming pool
Wine/champagneadditional charge
Sun umbrellas
CCTV outside property
Snorkellingoffsiteadditional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Physical distancing in dining areas
Free parking
Airport pick upadditional charge
Outdoor pool (all year)
24-hour security
Use of cleaning chemicals that are effective against Coronavirus
Safety deposit box
Sun loungers or beach chairs
Bar
WiFi
First aid kit available
Contactless check-in/check-out
Non-smoking throughout
Access to health care professionals
Fishingoffsite
Outdoor pool
Daily housekeeping
Guests have the option to cancel any cleaning services for their accommodation during their stay
Linens, towels and laundry washed in accordance with local authority guidelines
Smoke alarms
Delivered food is securely covered
Cashless payment available
Tour desk
Guest accommodation sealed after cleaning
Free WiFi
Airport drop offadditional charge
Garden
Shuttle service (additional charge)
All plates, cutlery, glasses and other tableware have been sanitized
Shuttle service
Guest accommodation is disinfected between stays
Internet services
Mobile app for room service
Staff follow all safety protocols as directed by local authorities
Property is cleaned by professional cleaning companies
Air conditioning
Airport shuttle (additional charge)
Parking
Fire extinguishers
