Hotel Casa Ortiz - Ciudad Valles
Wake where parrots trade dawn chatter above a palm-shadowed villa, swim the jade ribbon of a cenote before sunrise, then drift through Xcaret’s underground rivers by noon. Trade cobblestones for clouds on direct lifts from Guadalajara’s agave plains to Los Cabos’ moonlit surf. Sleep inside a renovated hacienda draped in bougainvillea or an eco-lodge scented with Chiapas rain. At dusk, follow fireflies past Tulum’s cliff-edge temples and taste cacao in Oaxaca’s lantern-lit markets. Visit Mexico!
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Hotel Casa Ortiz
Ciudad Valles Ninos Heroes 450
No. of rooms
9
WiFi
Pool
Spa/wellness
Parking
Rooms for singles
We speak
ES
9.1/10
No. of rooms
9
WiFi
Pool
Spa/wellness
Parking
Rooms for singles
We speak
ES
9.1/10
Situated in Ciudad Valles, 46 km from Tamul Waterfalls, Hotel Casa Ortiz features accommodation with a garden and free private parking. Featuring an outdoor swimming pool, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has family rooms.
The rooms at the hotel are fitted with a seating area and a flat-screen TV with satellite channels. Certain rooms are fitted with a kitchen with a microwave. Guest rooms have a wardrobe.
Speaking English and Spanish, staff at the 24-hour front desk can help you plan your stay.
The hotel day starts from hour 15:00 and ends at 12:00.
King Room. This air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed. ;
Triple Room. This air-conditioned triple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds. ;
Quadruple Room. This air-conditioned quadruple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds. ;
Family Room. This air-conditioned family room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 3 beds. ;
Apartment. This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The apartments kitchen, which features a microwave, is available for cooking and storing food. This apartment is air-conditioned and has a flat-screen TV with streaming services, a coffee machine, a seating area and a wardrobe. The unit has 3 beds.
Non-smoking throughout
Garden
24-hour security
Outdoor pool (all year)
Physical distancing in dining areas
Use of cleaning chemicals that are effective against Coronavirus
Parking
Shared stationery such as printed menus, magazines, pens, and paper removed
Face masks for guests available
Thermometers for guests provided by property
Cashless payment available
Free WiFi
Private parking
WiFi available in all areas
Outdoor pool
CCTV outside property
WiFi
Linens, towels and laundry washed in accordance with local authority guidelines
Contactless check-in/check-out
Private check-in/check-out
Non-smoking rooms
Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized
Safety deposit box
24-hour front desk
Delivered food is securely covered
Guest accommodation is disinfected between stays
First aid kit available
Guest accommodation sealed after cleaning
Internet services
Daily housekeeping
Parking on site
Board games/puzzles
Process in place to check health of guests
Physical distancing rules followed
Hand sanitizer in guest accommodation and key areas
Access to health care professionals
Luggage storage
Free parking
CCTV in common areas
Air conditioning
Public Bath
Key access
Trouser press
Fire extinguishers
Swimming pool
Outdoor furniture
Breakfast takeaway containers
Tour desk
Staff follow all safety protocols as directed by local authorities
Designated smoking area
Smoke alarms
Guests have the option to cancel any cleaning services for their accommodation during their stay
Screens or physical barriers placed between staff and guests in appropriate areas
Property is cleaned by professional cleaning companies
Family rooms
