Hotel Hacienda Real - Ciudad del Carmen
Wake where parrots trade dawn chatter above a palm-shadowed villa, swim the jade ribbon of a cenote before sunrise, then drift through Xcaret’s underground rivers by noon. Trade cobblestones for clouds on direct lifts from Guadalajara’s agave plains to Los Cabos’ moonlit surf. Sleep inside a renovated hacienda draped in bougainvillea or an eco-lodge scented with Chiapas rain. At dusk, follow fireflies past Tulum’s cliff-edge temples and taste cacao in Oaxaca’s lantern-lit markets. Visit Mexico!
Hotel Hacienda Real
Ciudad del Carmen Calle 31 numero 106
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
Set in Ciudad del Carmen, 3.7 km from Carmen XXI Convention Centre, Hotel Hacienda Real offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features free shuttle service, room service and currency exchange for guests.
At the hotel, rooms are fitted with a desk. Every room has a safety deposit box, while certain rooms here will provide you with a balcony and others also provide guests with pool views. The units in Hotel Hacienda Real are equipped with a flat-screen TV and a hairdryer.
There is an on-site bar and guests can also make use of the business area. Languages spoken at the reception include English and Spanish.
Ciudad del Carmen International Airport is 1 km away.
The hotel day starts from hour 15:00 and ends at 23:30.
Double Room. This air-conditioned room features free Wi-Fi, cable TV and a coffee maker. It also comes with a work desk, ironing facilities and a private bathroom. Express check-out is also available. Some rooms have a private balcony. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies). ;
Presidential Suite. This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 7 beds. ;
Double Room. The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds. ;
Standard Suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony, this suite also features executive lounge access, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Private parking
Toilet with grab rails
Wheelchair accessible
Bar
Smoke alarms
Room service
Non-smoking rooms
Facilities for disabled guests
Accessible parking
Free parking
Public Bath
Breakfast takeaway containers
Airport pick up
Security alarm
Outdoor pool (all year)
Sun umbrellas
WiFi available in all areas
Business centre
Special diet menus (on request)
Lift
Shuttle service (free)
Guests have the option to cancel any cleaning services for their accommodation during their stay
Food can be delivered to guest accommodation
First aid kit available
Fitness centre
Outdoor pool
CCTV in common areas
Kid mealsadditional charge
Contactless check-in/check-out
Fax/photocopying
Free WiFi
Physical distancing rules followed
Shuttle service
Outdoor furniture
Airport shuttle
Fruitsadditional charge
Family rooms
Access to health care professionals
Linens, towels and laundry washed in accordance with local authority guidelines
Physical distancing in dining areas
Key card access
Internet services
Meeting/banquet facilitiesadditional charge
Express check-in/check-out
Packed lunches
Currency exchange
CCTV outside property
Trouser pressadditional charge
Fitness
Delivered food is securely covered
Daily housekeeping
Swimming pool
Hand sanitizer in guest accommodation and key areas
Designated smoking area
Property is cleaned by professional cleaning companies
Luggage storage
Grocery deliveriesadditional charge
Ironing serviceadditional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Garden
Breakfast in the room
24-hour security
Use of cleaning chemicals that are effective against Coronavirus
Parking
Face masks for guests available
Air conditioning
Parking on site
Guest accommodation sealed after cleaning
Guest accommodation is disinfected between stays
WiFi
All plates, cutlery, glasses and other tableware have been sanitized
Invoice provided
Fire extinguishers
Cashless payment available
Valet parking
Airport drop off
Snack bar
Laundryadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Pets allowed
Restaurant
24-hour front desk
Non-smoking throughout
Dry cleaningadditional charge
Process in place to check health of guests
Lower bathroom sink
Staff follow all safety protocols as directed by local authorities
Airport shuttle (free)
