Moon Palace The Grand CancunInclusive - CancĂșn
Wake where parrots trade dawn chatter above a palm-shadowed villa, swim the jade ribbon of a cenote before sunrise, then drift through Xcaretâs underground rivers by noon. Trade cobblestones for clouds on direct lifts from Guadalajaraâs agave plains to Los Cabosâ moonlit surf. Sleep inside a renovated hacienda draped in bougainvillea or an eco-lodge scented with Chiapas rain. At dusk, follow fireflies past Tulumâs cliff-edge temples and taste cacao in Oaxacaâs lantern-lit markets. Visit Mexico!
Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
All promotional benefits are subject to change or may be suspended at any time without prior notice.
These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with streaming services. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit has 1 bed. ;
Grand Deluxe Garden View. This double rooms special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana. This suites special feature is the hot tub. This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features air conditioning, soundproof walls, flat-screen TV with streaming services, as well as winechampagne for guests. The unit offers 3 beds.
License number: 1230050337
Designated smoking area
Private beach area
Physical distancing rules followed
Lift
Face masks for guests available
Hair colouring
Kids' club
Kid meals
Tennis court
Pool bar
Shared stationery such as printed menus, magazines, pens, and paper removed
WiFi
Dry cleaningadditional charge
Indoor play area
Beach
Entertainment staff
Process in place to check health of guests
Board games/puzzles
Live sport events (broadcast)
Fax/photocopyingadditional charge
Hair treatments
Golf course (within 3 km)additional charge
Sun umbrellas
Fitness/spa locker rooms
Trouser pressadditional charge
Daily housekeeping
Neck massage
Key card access
Kids' outdoor play equipment
Valet parking
Private check-in/check-out
Cycling
Games room
Fence around pool
Security alarm
Beauty Services
Babysitting/child servicesadditional charge
Kid-friendly buffet
Invoice provided
Sun terrace
ATM/cash machine on site
Saunaadditional charge
Swimming pool
Bar
WiFi available in all areas
Nightclub/DJ
Wine/champagne
Guest accommodation is disinfected between stays
Live music/performance
Restaurant
Bike tours
24-hour security
Water park
Barber/beauty shop
Parking
Outdoor pool (all year)
Outdoor pool
Delivered food is securely covered
Back massage
Physical distancing in dining areas
Airport shuttle (additional charge)
Fitness centre
Snorkellingadditional charge
Breakfast in the room
Airport drop offadditional charge
Manicure
Table tennis
Hand sanitizer in guest accommodation and key areas
Mobile app for room service
Airport pick upadditional charge
Pool with view
Guest accommodation sealed after cleaning
Ironing serviceadditional charge
Heated pool
Breakfast takeaway containers
Couples massage
Access to health care professionals
Bowlingadditional charge
Laundryadditional charge
Billiards
Fruits
Body wrap
Horse ridingoffsiteadditional charge
Room service
Tennis equipment
Contactless check-in/check-out
Smoke alarms
Airport shuttle
Facilities for disabled guests
Free WiFi
Yoga classes
Fishingoffsiteadditional charge
Private parking
Linens, towels and laundry washed in accordance with local authority guidelines
Screens or physical barriers placed between staff and guests in appropriate areas
Hot tub/Jacuzzi
Massage chair
Snack bar
First aid kit available
Personal trainer
Fitness
Swimming pool toys
Facial treatments
Evening entertainment
Pedicure
Garden
Body scrub
Children's playground
Staff follow all safety protocols as directed by local authorities
Non-smoking rooms
Luggage storage
Fire extinguishers
Hair cut
Cooking classadditional charge
24-hour front desk
Terrace
Fitness classes
Food can be delivered to guest accommodation
Massageadditional charge
Free parking
Rooftop pool
Spa/wellness packages
Shared lounge/TV area
Special diet menus (on request)
Spa and wellness centreadditional charge
Hand massage
Aerobics
Shuttle service
Family rooms
Tour desk
Currency exchange
Cashless payment available
Foot massage
Outdoor furniture
Guests have the option to cancel any cleaning services for their accommodation during their stay
Steam room
Use of cleaning chemicals that are effective against Coronavirus
Hair styling
Coffee house on site
Meeting/banquet facilitiesadditional charge
Shuttle service (additional charge)
Business centre
Spa facilities
Happy hour
Body treatments
Sun loungers or beach chairs
Air conditioning
Mini golf
Express check-in/check-out
Internet services
Lockers
Tour or class about local cultureadditional charge
Make up services
All plates, cutlery, glasses and other tableware have been sanitized
Safety deposit box
Accessible parking
Spa lounge/relaxation area
Chapel/shrine
Full body massage
Car hire
Parking on site
CCTV in common areas
Head massage
