Hard Rock Hotel Cancun -Inclusive - CancĂșn
Wake where parrots trade dawn chatter above a palm-shadowed villa, swim the jade ribbon of a cenote before sunrise, then drift through Xcaretâs underground rivers by noon. Trade cobblestones for clouds on direct lifts from Guadalajaraâs agave plains to Los Cabosâ moonlit surf. Sleep inside a renovated hacienda draped in bougainvillea or an eco-lodge scented with Chiapas rain. At dusk, follow fireflies past Tulumâs cliff-edge temples and taste cacao in Oaxacaâs lantern-lit markets. Visit Mexico!
Hard Rock Hotel Cancun -Inclusive
CancĂșn Boulevard Kukulcan Km 14.5 Hotel Zone
No. of rooms
524
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
Rooms for singles
We speak
ES
8.1/10
No. of rooms
524
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
Rooms for singles
We speak
ES
8.1/10
Set in CancĂșn, 400 metres from Playa Ballenas, Hard Rock Hotel Cancun -Inclusive offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Offering a restaurant, the property also has a private beach area, as well as a hot tub. The accommodation features a 24-hour front desk, airport transfers, a kids club and free WiFi throughout the property.
All rooms have a safety deposit box, while selected rooms also offer a balcony and others also have sea views.
The breakfast offers buffet, continental or American options.
The resort offers a sun terrace. You can play billiards, table tennis, and tennis at the 5-star resort.
La Isla Shopping Mall is 3.7 km from Hard Rock Hotel Cancun -Inclusive, while Cancun Government Palace is 16 km from the property. CancĂșn International Airport is 16 km away.
The hotel day starts from hour 15:00 and ends at 12:00.
Upon check-in photo identification and credit card is required.special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that the Family Room at this hotel is only available for people travelling with children.
Infants from 0-3 years old are free
All children from 4 to 17 years old extra charges apply
When travelling with pets, please note that an extra charge of USD 150 per pet applies. Stays of more than 7 nights, 150 USD will be charged for each week, per pet. Dogs and cats only are permitted with a maximum of 2 pets per room with maximum 50 pounds weight limit per pet. Specific rooms only, restrictions apply. For more information, please contact the property directly using the contact details in your confirmation.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
Deluxe Ocean View Double. The spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds. ;
Deluxe Lagoon View Double. The spacious double room features air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 2 beds. ;
Deluxe Family Lagoon View (Two Bedroom). The spacious apartment features 2 bedrooms and 2 bathrooms with a bath and free toiletries. This apartment has air conditioning, flat-screen TV with satellite channels, lake views, as well as chocolate for guests. The unit offers 3 beds. ;
Deluxe Lagoon View King. The spacious triple room features air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Diamond Ocean View King. The spacious triple room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Deluxe Ocean View King. The spacious triple room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Suite. The suite offers a safe deposit box. The unit has 2 beds. ;
Deluxe Family Ocean View - Two Bedroom. The spacious apartment has 2 bedrooms and 2 bathrooms with a bath and free toiletries. This apartment features air conditioning, flat-screen TV with satellite channels, sea views, as well as chocolate for guests. The unit has 3 beds. ;
Deluxe Family Ocean View Double Beds - Two Bedroom. The spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 4 beds. ;
Deluxe King Room. The spacious triple room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed. ;
Deluxe Double Room. The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds. ;
Triple Room. The spacious triple room offers air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This triple room has a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed. ;
Double Room. The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This double room has a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 2 beds. ;
Triple Room. The spacious triple room offers air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Double Room. The spacious double room offers air conditioning, a minibar, a balcony with lake views as well as a private bathroom featuring a bath. The unit offers 2 beds. ;
Deluxe King Ocean View Classic. The spacious triple room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Deluxe Double Ocean View Classic. The spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds. ;
Diamond Ocean View King Classic. The spacious triple room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed. ;
Deluxe Family Ocean View Two-Bedroom Double Beds Classic. The spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 4 beds. ;
Deluxe Family Ocean View Classic -Two bedroom. The spacious apartment features 2 bedrooms and 2 bathrooms with a bath and free toiletries. This apartment has air conditioning, flat-screen TV with satellite channels, sea views, as well as chocolate for guests. The unit offers 3 beds. ;
Rock Royalty Ocean View King. The spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
License number: 005-007-000198/2025
Snack bar
Spa and wellness centreadditional charge
Private beach area
Infinity pool
Express check-in/check-out
Kids' pool
Hair styling
Body wrap
Pool with view
Ironing serviceadditional charge
Tour desk
CCTV in common areas
Neck massage
Shuttle service (additional charge)
ATM/cash machine on site
Toilet with grab rails
Outdoor pool
Games room
Manicure
Entertainment staff
Cashless payment available
Children's playground
Hot tub/Jacuzzi
Key card access
Karaoke
Family rooms
Back massage
Fitness centre
WiFi
CCTV outside property
Couples massage
Free parking
Water slide
Garden
Higher level toilet
Private parking
Parking on site
Pets allowed
Kids' outdoor play equipment
Bar
Smoke alarms
Beach
Tennis equipment
Hair treatments
Body treatments
Waxing services
Air conditioning
Billiards
24-hour security
Kid meals
Massageadditional charge
Golf course (within 3 km)additional charge
Kid-friendly buffet
Designated smoking area
Shallow end
Trouser press
Sun terrace
Fruits
Shuttle service
Internet services
Barber/beauty shop
First aid kit available
Swimming pool
Airport drop offadditional charge
Breakfast in the room
Airport pick upadditional charge
Table tennis
Beauty Services
Lockers
Beachfront
Indoor play area
Dry cleaningadditional charge
Laundryadditional charge
Non-smoking rooms
Pet bowls
Valet parking
Live sport events (broadcast)
Airport shuttle
Use of cleaning chemicals that are effective against Coronavirus
Security alarm
Sun loungers or beach chairs
Daily housekeeping
Evening entertainment
Outdoor furniture
Luggage storage
Safety deposit box
Hair colouring
Spa lounge/relaxation area
Wine/champagneadditional charge
Sun umbrellas
Food can be delivered to guest accommodation
Fitness/spa locker rooms
Fence around pool
Coffee house on site
Babysitting/child servicesadditional charge
Facilities for disabled guests
Wheelchair accessible
Parking
Meeting/banquet facilitiesadditional charge
Spa/wellness packages
Lift
Kids' club
Facial treatments
Access to health care professionals
24-hour front desk
Make up services
Spa facilities
Hair cut
Full body massage
Pool bar
Linens, towels and laundry washed in accordance with local authority guidelines
Fire extinguishers
Guest accommodation is disinfected between stays
Airport shuttle (additional charge)
Live music/performance
Invoice provided
Pedicure
WiFi available in all areas
Staff follow all safety protocols as directed by local authorities
Outdoor pool (all year)
Yoga classes
Fitness
Room service
Guests have the option to cancel any cleaning services for their accommodation during their stay
Concierge service
Tennis court
All plates, cutlery, glasses and other tableware have been sanitized
Accessible parking
Restaurant
Free WiFi
Minimarket on site
